Praesmohr House Privacy Notice
At Praesmohr House, we respect your privacy and are committed to protecting the personal data of our residents, staff, and other individuals. This Privacy Notice explains how we collect, use, store, and share personal information in accordance with GDPR (General Data Protection Regulation) and Scottish Data Protection Laws.
This Privacy Notice applies to personal data we collect directly from you, or through third parties (e.g., family members, healthcare providers).
1. Data Controller Information
Praesmohr House is the Data Controller for the personal data we collect and process.
• Care Home Name: Praesmohr House
• Address: Birse, Aboyne, AB345PF
• Phone Number: 01339886032
• Email: praesmohrcarehomemanager@outlook.com
• Data Protection Officer (DPO) : DPO Patrick Kinsley - 01339886032
2. Purpose of Processing Your Personal Data
We collect and process your personal data for the following purposes:
• To provide high-quality care services and ensure your health and well-being.
• To manage and administer your care, including your care plans, medical history, and personal preferences.
• To comply with legal obligations, such as reporting to regulatory bodies (e.g., Care Inspectorate, NHS Scotland).
• To handle billing, payment, and financial records.
• To maintain contact with your family, advocates, or legal representatives as required.
3. Categories of Personal Data We Collect
We may collect the following types of personal data:
• Personal identification information: Name, address, date of birth, contact details.
• Health and medical information: Health records, medical history, diagnoses, treatments, care plans.
• Financial information: Payment details, billing records, funding arrangements.
• Emergency contact details: Name and contact information for family members or other key individuals.
• Staff information (if applicable): Employment details for staff working in the care home
4. Legal Basis for Processing Your Personal Data
Under the GDPR, we process your personal data based on the following legal grounds:
• Consent: Where we have obtained your explicit consent (e.g., for sharing data with a third party, such as family members or healthcare professionals).
• Contractual necessity: To fulfill the contract we have with you as a resident, including the provision of care services.
• Legal obligations: Where we are required by law to process certain data (e.g., to comply with health and safety regulations).
• Vital interests: To protect your life or the life of another individual (e.g., in emergencies).
• Public task: Processing necessary for the performance of tasks in the public interest (e.g., reporting to regulatory bodies).
5. Data Retention
We will retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Notice. This will include:
• Retaining care and health records during your time as a resident.
• Keeping your data for a period of time after you leave the care home, in line with our legal obligations (e.g., for tax, accounting, and regulatory requirements).
6. Your Rights
You have the following rights under GDPR:
• Right to access: You can request a copy of the personal data we hold about you.
• Right to rectification: You can ask us to correct any inaccurate or incomplete data we hold about you.
• Right to erasure: You can request that we delete your personal data under certain circumstances, such as when the data is no longer necessary for the purposes it was collected.
• Right to restriction of processing: You can ask us to limit how we use your data.
• Right to portability: You can request that we provide your personal data in a structured, commonly used, and machine-readable format, or transmit it to another organisation.
• Right to object: You can object to the processing of your data based on legitimate interests or for direct marketing purposes.
• Right to withdraw consent: If we process your data based on your consent, you can withdraw that consent at any time.
• Right to lodge a complaint: If you are unhappy with how we process your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the supervisory authority in the UK.
To exercise any of your rights, please contact us at the details provided in section 1.
7. Recipients of Personal Data
We may share your personal data with third parties for the following purposes:
• Healthcare professionals: To support the provision of care and treatment.
• Regulatory bodies: Such as the Care Inspectorate or NHS Scotland to comply with legal obligations.
• Family members/Legal representatives: With your consent, or where necessary for your care.
• Contractors or service providers: Such as IT support, accounting, or security services, where they need access to your data to perform their services.
• Law enforcement or authorities: Where we are required by law to share data (e.g., in response to a legal request).
We ensure that any third parties we share your data with have appropriate safeguards in place to protect your data
8. Transfers to Third Countries or International Organizations
We do not transfer your personal data outside the European Economic Area (EEA). If this changes in the future, we will take appropriate steps to ensure that your data is adequately protected.
9. Automated Decision-Making
We do not engage in automated decision-making or profiling that affects you.
10. Cookies and Tracking Technologies
We do not use cookies or other tracking technologies on our website for the purposes of personal data collection. However, if you visit our website, please refer to our separate Cookie Policy for more information.
11. Changes to This Privacy Notice
We may update this Privacy Notice from time to time to reflect changes in our practices, technology, or legal obligations. If significant changes are made, we will notify you accordingly.
12. Contact Us
If you have any questions or concerns about how we process your personal data, or if you wish to exercise your rights under GDPR, please contact us at:
• Data Protection Officer: Patrick Kinsley
• Email: praesmohrcarehomemanager@outlook.com
• Phone: 01339886032